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Return & Refund Policy
Last updated: November 16, 2025
This policy is aligned with our Print-on-Demand sticker production partners.
Thank you for shopping at **Coquina Harvest**. Because all sticker and decal products are custom made-to-order, we are limited in our ability to accept returns or issue refunds.
IMPORTANT: We DO NOT accept returns, exchanges, or refunds for:
- Ordering the wrong sticker size or finish
- Change of mind / buyer’s remorse
- Customer-provided incorrect addresses
- Minor variations in color due to screen differences
We only accept claims for items that arrive **damaged, defective, misprinted, or incorrect**.
Claim Window & Reporting Issues
Claims for misprinted, damaged, or defective stickers must be submitted within **30 days** after the product is received.
To submit a claim, email us at prime@coquinaharvest.store with:
- Your Order Number
- Description of the issue
- Clear photos or video showing the defect
Return Process
In most cases, defective items do **not** need to be returned. If a return is required, we will provide:
- A prepaid return shipping label
- A proper return address from our production partner
Unauthorized returns will not be processed.
Refunds & Replacements
Once your claim is reviewed and approved, you may choose a **replacement item** or a **full refund** to your original payment method.
Refunds typically process within **5–10 business days**.
Exceptions (Not Covered)
Refunds cannot be issued for:
- Sticker size or finish chosen incorrectly
- Damage caused by the customer after delivery
- Products affected by improper surface application
- Incorrect or incomplete address provided by the customer
- Final sale items or discounted promotional items
Questions?
Email us at: prime@coquinaharvest.store
Support responds within 1–2 business days, Monday–Friday.
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SHIPPING & DELIVERY POLICY
Last updated: November 16, 2025
This Shipping & Delivery Policy is part of our Terms of Service and applies to all purchases made from **Coquina Harvest**, operated by **Coquina Harvest Digital LLC**.
Please review this policy carefully before placing your order, as all sticker products are made-to-order.
SHIPPING & DELIVERY OPTIONS
Free Shipping (United States & Canada)
We are pleased to offer **Free Shipping** on all sticker orders to the United States and Canada.
Order Processing
All orders are processed within **1–3 business days** as they are custom made-to-order by our fulfillment partners.
Estimated Delivery Time
Once shipped, most orders arrive within:
- **2–5 business days** (average)
- **Up to 7 business days** during high volume or holidays
**Tracking numbers** are provided for every order upon shipment.
WHAT IF MY ORDER IS DELAYED OR LOST?
If your order is significantly delayed, we will notify you promptly and provide updated delivery information. For packages confirmed lost by the carrier, we will issue a replacement or a full refund.
QUESTIONS ABOUT RETURNS?
To view our full Return & Refund Policy, visit:
HOW TO CONTACT US
If you have questions about this Shipping Policy or your order, contact us:
- Email: prime@coquinaharvest.store
- Contact Form: https://coquinaharvest.store/contact-us